privacy policy

who we are

ThemPra Social Pedagogy CIC is a Community Interest Company limited by guarantee, registered in England and Wales (company no. 6702509). Our registered address is 2 Mount Pleasant, Allithwaite, Cumbria, LA11 7RE, United Kingdom. We are the data controller for the personal information described in this policy.

If you have any questions about this policy or how we use your information, please contact us at dialogue@thempra.org.uk.

what information we collect

We only collect the information we need. Depending on how you interact with us, this may include:

• Contact enquiries: your name, email address and anything you tell us in your message
• Newsletter and community sign-ups: your first name, email address and the lists you choose to join
• Course registrations: the details you provide on our registration forms, such as your name, contact details, organisation and role
• Website usage: anonymised statistics about how our website is used

how we use your information

We use your information to:

• respond to your enquiries
• send you the newsletters and community updates you have signed up for
• administer your course place, including sending joining details and course materials
• invoice organisations for courses and services
• understand how our website is used so that we can improve it

We will never sell your personal information or share it with third parties for their own marketing.

our lawful basis

Under UK data protection law (UK GDPR), we rely on your consent for newsletters and community updates, which you can withdraw at any time; on contract when you book a course; and on our legitimate interests when we respond to enquiries and look after our website.

who we share it with

We use a small number of trusted service providers to run our website and services. They only process your information on our behalf:

• WordPress.com (Automattic) – website hosting, contact forms and website statistics (Jetpack)
• Kit – our newsletter and community mailing lists
• Microsoft Forms and Microsoft 365 – course registrations and email
• YouTube – embedded videos, which may set their own cookies when you play them

Some of these providers may store data outside the UK. Where they do, appropriate safeguards are in place.

newsletters and mailing lists

You can unsubscribe from any of our mailing lists at any time using the link at the bottom of every email, or by contacting us.

cookies

Our website uses a small number of cookies to make it work and to collect anonymised statistics. Embedded content such as YouTube videos may set additional cookies. You can control cookies through your browser settings.

how long we keep your information

We keep your information only for as long as we need it for the purposes above. Mailing list details are kept until you unsubscribe. Course and financial records are kept for as long as required for our accounts and legal obligations.

your rights

You have the right to access the personal information we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, and to withdraw your consent at any time. To exercise any of these rights, email dialogue@thempra.org.uk.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.